Privacy Policy

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This Privacy Policy describes how Cincinnati Muscle Therapy ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Website").

Information We Collect

We collect two types of information on the Website:

• Personally identifiable information ("PII") This is information that can be used to identify you as an individual, such as your name, email address, phone number, and billing address. You are not required to provide any PII to use most of the Website. However, you may need to provide PII to schedule an appointment, request information, or subscribe to our newsletter.
• Non-personally identifiable information ("Non-PII") This is information that does not identify you as an individual, such as your browser type, operating system, IP address, browsing activity on the Website, and demographic information. We collect Non-PII automatically when you use the Website.

How We Use Your Information

We use the information we collect for the following purposes:

• PII
  • To provide and manage your appointments
  • To send you appointment confirmations and reminders
  • To respond to your inquiries and requests
  • To send you marketing materials (with your consent)
• Non-PII
  • To improve the Website and user experience
  • To analyze trends and usage patterns
  • To personalize the content you see on the Website

Sharing Your Information

We will not share your PII with third parties except in the following cases:

• With your consent
• To service providers who help us operate the Website, such as appointment scheduling platforms or email marketing services. These service providers are obligated to protect your information and only use it for the purpose of providing services to us.
• To comply with legal or regulatory requirements

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Cookies

We use cookies on the Website. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time. You can choose to disable cookies in your browser settings. However, this may limit your ability to use certain features of the Website.

Children's Privacy

The Website is not directed to children under the age of 13. We do not knowingly collect PII from children under 13. If you are a parent or guardian and you believe your child has provided us with PII, please contact us. We will delete the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Website. We encourage you to review the Privacy Policy regularly to stay informed about how we are using your information.

If you have any questions about this Privacy Policy, please contact us at info@cincinnatimuscletherapy.com or (513) 208-3564.